Property Management Program Contents

A certificate or diploma in property management requires a good personality and old-fashioned hard work. Students enrolled in a property management program long to be challenged and self-motivated at the same time.

Requirements for property management programs are similar at all schools while allowing for some flexibility with elective courses. The core property management classes typically take place in the classroom and cover such studies as preparing the property for market, professional leasing skills, and the application process. These courses prepare students with the skills needed to perfect curb appeal, analyze marketing results, calculate revenue formulas, complete market comparisons, and understand the responsibilities of a property manager. The ins and outs of the application process are also emphasized and students learn through coursework how to overcome objections and effectively close a deal.

Once the student has completed the basics in property management, courses include rent collection, move-in processes, tenancy ending, and resident issues. Students develop a knack for handling difficult people and situations effectively. Communication and leadership skills are also discussed and students are placed in small groups and issued resident problem scenarios to work through. The hands-on approach gives students a simulated real-life experience on how to recognize problems and handle them in the right way.

Other coursework offered in a property management program includes maintenance management, inventory control, the fundamentals of ordering supplies, liability and risk management, ethics in property management, and fair housing practices. The fair housing course covers information regarding the Fair Housing Law, both in the past and present. Federal and state housing laws are also discussed in a lecture type course while students are tested on case studies. Graduates of the program become experts on how to deal with discrimination complaints, accommodating the disabled tenant, legal marketing and advertising, and the proper way to issue policies, procedures, and make informed decisions.